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While fragile and very much breakable, the fact is that the iPhone is actually built to last, compared to its competiton. An integrated system really is better, even if it means shielding devices from some features. A broken iPhone probably has a solution. A broken Android phone can turn into trash.
Steve Jobs recently stood on top of his soapbox to discuss record quarterly earnings by Apple (Nasdaq: AAPL) and to stick his nose in the air in regard to competition. It's not that he is ignoring competition. In fact, he seems very much obsessed with it -- but his annoyance is warranted.
The Android folks, who are now gobbling up every manufacturer, carrier and user under the sun, are spreading propaganda that their operating system is "open" while the iPhone is "closed." This is true, as Android owners have the ability to play with a wider variety of applications. It is not the whole story though, which is what Jobs was really discussing, as he must have been thinking that the competition is cyclical, redundant and wasteful.
Working closely within the repair industry, it is very obvious to me what systems are "fragrmented" and what systems are "integrated" -- as Jobs prefers to frame the competition debate.